UX is not just a part of BFSI; it’s the whole of it !
25 January 2019
Each industry has its own identity, that’s how the term BFSI came into being. BFSI is the acronyms for Banking, Financial Services, and Insurance. There’s one thing that is common among each industry, which is the customer. Satisfying the customer is the foremost objective of any business. If the customers aren’t content with the offering, they might discontinue the service. Customers may diversify when it comes to evaluation. However, they are analogous when it comes to individual satisfaction.