User Research Services

Turn User Insights Into Actions

Elevate your product to new heights with User Research. Our actionable user insights bring your design, features, and business to the next level and help you gain a competitive edge.

Usability testing services agency

Let’s talk about your requirement

Tell us what you are looking for?

Ok, Please help us with below details to give you quick solutions. back

Share business email ID for quick assistance

thanks thanks thanks

Our Approach to User Research

User research is a crucial component of product development, and we help organizations gain insights into the needs, behaviors, and perspectives of their target audience. It's important to choose the right approach for the specific research goals and constraints, and to use a combination of methods for a more comprehensive understanding of the target audience.

User Research Services We offer

By gathering insights directly from users, our user research services help you design a better experience that meets their expectations and drives engagement. Our user research services include:

We enhance the user experience for our clients
Profile Target Audience

Define Research Goals

We define research goals and objectives for your business in a thorough manner.

Test Script Creation

Identify Target Audience

We gather more relevant and actionable insights that truly resonate with your customers.

Recruitment of Respondents

Design And Development

Our development processes are focused on design and deliver an exceptional user experience.

Usability Testing with Respondents

Competitor Research

We analyze competitors' products to gain insights into the functions, flows and design of their products.

Analyzing Insights and Trends

Product Audit

We thoroughly assess products from aesthetics and functional viewpoint to provide suggestions.

Creation of Reports

User Interviews And Surveys

Our approach involves exploring the participants' needs and pain points through various methods.

Interaction Design

Data Analysis

We analysis existing data to identify trends and patterns that indicate potential issues.

We enhance the user experience for our clients

Our User Research Methodologies

Our research methodologies are designed to help you understand your users, their needs and motivations, and how they interact with your product or service. We have developed a number of different methods to help us collect the data that we need, from in-person surveys to focus groups and interviews. Our team conducts comprehensive user research using a variety of techniques, such as:

Types Of User Research

User research is an important part of the design process, but it's not something that you can just figure out on your own. If you're going to be successful at user research, you need to know what type of user research you're conducting.


This type of research involves interviewing a small group of people to understand their needs and motivations.

mobility solutions


This type of research involves analyzing large amounts of data, including things like surveys or usability tests, to understand what users need and want and how to meet those needs effectively.

mobility solutions

Benefits of Conducting User Research

User research is a great way to understand your customers in a more intimate way. By surveying the needs and wants of your customers, you can create products that are more accurate and effective, as well as better suited to meet the needs of their users. It's how you find out what your customers actually want and how they're using your product. It's also a useful tool for refining the design of your product, and can help you find ways to make it easier for your users to accomplish tasks.

How do we do it?

  • Understand your customers' needs and desires.
  • Identify areas of improvement.
  • Recommend adjustments through data and insights.
  • Improve the usability and user experience.

Maximize Your User Engagement: Let Us Conduct Your User Research

TECHVED is a user research company that helps you to find the right people, in the right place, at the right time. We offer a wide range of services for user research: from interviews and surveys to usability testing and mockups. We can help you choose which method is best for your needs, and we'll work with you every step of the way--from starting the project until its completion.

Usability testing consulting company

Clients Trust Us to Deliver Outstanding Results

We're a team of experts with years of experience in user research, and we have an approach that works for everyone--even if you're a small business or a large corporation.

We understand that there are many different types of users out there, and we've worked with clients on projects ranging from single-page web apps to large-scale enterprise applications. Our goal is always the same: to help you understand your users better so that you can create something that truly resonates with them.

  • Expertise and experience
  • Data-driven approach
  • User-centered design
  • Collaborative approach

Data-driven Approach

Our team of researchers assist you from pre-research through post-launch--to ensure the right insights and data for your business.


User-centered Design

We'll work with you on creating a plan for each type of research so that it's in line with your goals for a better user experience.


Collaborative Approach

We ensure one-on-one interviews with potential users, through group discussions with current users, all the way up to surveys and other types of research.


Expertise and Experience

Our clients trust us to provide them with the best user research possible .We're committed to helping you get the results you need.

The Importance of Effective User Research

User research is an important part of the UX process, and it can be a crucial part of your product's success. It helps you identify the needs of your users, which will help you create a product that meets those needs. User research also helps you create a better user experience by identifying what features are most important to users and what features they don't care about. This information can help you prioritize features, which increases the likelihood that your product will be successful.

Check our Insights -

Why invest in User Research?

  • Understand user needs and preferences
  • Reduces development costs
  • Improves user experience
  • Increases competitiveness
  • Guides decision making
  • Drives innovation

Key Statistics On User Research


of design problems can be solved by testing with five users


boost in customer satisfaction for companies that conduct user research.


of design teams spend less than 5% of their time on user research.


of businesses that adopt a user-centered design approach meet their goal.


of enterprise CEOs see UX & CX as a competitive differentiator.

Have a glimpse of the businesses
we have transformed

Asian Paints

Crafted digital solutions for various UX parameters...

Research-Led Engineering | Web & Mobile | E-commerce

SBI General Insurance

Made the entire insurance journey user-friendly and easy to use...

Digital Transformation | Web & Mobile | Insurance

Voot Kids

Combined learning & entertainment in one app with parental tracking features...

Research-Led Engineering | UX Audit | Web & Mobile | Entertainment

Hike Messenger

Transformed the app for better user engagement...

Research-Led Engineering | Mobile | Instant Messaging

We are here to help you

Browse through the most frequently ask questions

Why is user research important in B2B marketing?

faq faq icon

User research methods help B2B businesses gain valuable user insights, user feedback, and data. These insights allow businesses to better understand their target customers, their needs, and pain points, making it easier to create products, services, and marketing campaigns that meet their needs. In the user research process, businesses can use a variety of research methods such as interviews, surveys, and analytics to gather data that can inform marketing strategies and create more effective messaging and campaigns. By leveraging user research methods, B2B businesses can ensure that their products, services, and marketing messages are tailored to the needs of their target audience.

One common pitfall to avoid when using user research services for B2B businesses is relying on a single research method. It's important to use a variety of user research methods, including qualitative methods such as in-depth interviews and usability testing, and quantitative methods such as surveys and analytics, to gain comprehensive insights into the target audience. Another pitfall is failing to involve stakeholders in the user research process. Stakeholders, such as product managers, designers, and marketers, should be involved in the user research process to ensure that the research findings are actionable and align with the business's goals. Finally, it's essential to avoid confirmation bias by interpreting research findings in a way that aligns with pre-existing assumptions. The purpose of user research is to challenge assumptions and identify insights that can drive innovation and growth.

User research services provide B2B businesses with the data and insights they need to make data-driven decisions. User research methods, such as user interviews, surveys, and analytics, can provide businesses with valuable user insights, feedback, and data. This information can be used to validate assumptions, identify trends, and inform product development and marketing strategies. By leveraging user research methods, B2B businesses can make data-driven decisions that are grounded in user insights and feedback.

When selecting a user research service for a business, several key factors should be considered. First, it's important to choose a research service provider that has experience working with B2B businesses and understands their unique needs and challenges. Second, the research service provider should have a diverse range of user research methods available, including both qualitative and quantitative methods. Third, the research service provider should have a process for involving stakeholders in the user research process to ensure that the findings are actionable and align with the business's goals. Finally, the research service provider should be able to provide clear, actionable recommendations based on the user research findings.

User research services for businesses can have varying costs depending on the scope of the project, research methods used, and size of the service provider. Some services charge a flat fee while others charge hourly rates. The cost also varies based on the type of research, such as user interviews or focus groups. When selecting a provider, it's important to consider their value and compare costs. TECHVED offers cost-effective solutions with actionable insights for businesses.

The speed of delivering a final product in user research services depends on the scope of the project and the research methods being used. It's best to discuss the timeline and deliverables with our team.

TECHVED is a leading user experience design company with over 2 decades of experience in providing user research services to businesses worldwide. We have a team of expert researchers who use a wide range of research methods to deliver actionable insights to their clients. TECHVED also offers a cost-effective and flexible approach to user research, with customized solutions tailored to the needs of each business. Additionally, TECHVED has a strong track record of delivering high-quality user research services that drive innovation and growth for our clients. You can have a look at our success stories here:

For any queries and information on our user research Services, you can get in touch with us easily on You can also call us on or by filling out the contact us form and our team will get back to you as soon as possible.

From Ideation To Digital Transformation

We take care of all your needs

Contact Us