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We provided tailored mobility solutions and personalized the mobile application user journey to enhance the usability and engagement for global users.
Industry:
Banking
Platform:
Mobile
Services:
Mobility Solutions
Services
- Senior Executive
“They simplified the data for us to study and presented it in a very impressive manner. Great working with TECHVED!”
Experience Live App
Problem Statement
To create a one-stop shop for new and existing users, increase the traffic on the application, enhance the overall user experience, and create a user-centric journey throughout the app.
We did an end-to-end analysis and narrowed down key areas to address for a seamless and engaging user journey.
App was not centric to the target audience
Did not cater well to NRI users
Not intuitive and difficult to use
Application was only from a functional point of view
Not personalized and engaging
We helped them understand different user personas and expectations to enhance their digital experience.
We created an intuitive journey, enabling the users to easily navigate, browse, locate and use features on the app.
We analyzed the target groups, curated their distinct user journeys, and integrated the three ecosystems (South Indian, Domestic, and NRI) in the existing application.
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We employed Design-led Engineering and created Mobility solutions for different ecosystems to integrate the journeys in the existing app.
Our version of South Indian Bank app redefined banking experience for all the users and became a one-stop app for all banking needs
Experience Live Android App
Experience Live Apple App
4 February 2021
Best and easy. May look difficult at first time. Much options in this mirror+ app may trouble people, but you if scroll around and give some time to study abouy this app,it will be easy to use. A good app for banking and digital payments
I really like new UI design and new user experience, for the older version I had given 2 star. This version deserves 5 stars
March 3, 2017
The app is really awesome to use....we can make payment of utility bill which makes it the best.
11 December 2020
With the new look app from SIB, I also found it loaded with a host of new relevant features. It did made us redo past transactions and history but once began using it; find that it is awesome. Good work.
January 5, 2021
Nice friendly and easy effective application..kudos sib mirror plus convenient for usage Great application
11 February 2021
Very good experience very easy to use can pay your electricity bills, mobile recharges etc etc better than Google pay, sbiyono and phone pe just go for it SIB Mirror 100% Safe and best am ALLAN AUGUSTINE From Trivandrum
Designed a complete digital solution for all banking needs...
Simplified the ULIP journey with modern technology...
From Ideation To Digital Transformation
We take care of all your needs
