A Leading Insurance Company

We created an easy to use Insurance buying and servicing journey to boost the conversion rate and customer satisfaction ratio.

project

Project

Industry:

Insurance

Platform:

Website and Mobile

Services:

UX/UI Design Strategy, Content Strategy

services

Services

UX/UI Design Strategy, Content Strategy

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Problem Statement

To reduce the drop-out rate and make the Insurance buying journey easy to use for users. Also, to make a user-centric journey for all stage.

Understanding business Eco-system and users need

From User Analyses to Brainstorming Sessions and Ideation, we narrowed down key areas that needed to be addressed from user perspective.

  • 1. Lengthy buying and claim process
  • 2. Too many clicks to reach the end goal
  • 3. Outdated digital space with a lagging journey
  • 4. Users were not frequent with their interaction with the digital platform

Workshop

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Ideation

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Brainstorm

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We pinned down required remedy for business and users

app one
app two
app three
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We created visually appealing designs which were intuitive and gave the digital platform a new fresh look and feel.

Intuitive Designs

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With our expertise, we simplified the navigation and created an easy to use Insurance journey.

Seamless Journey

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We designed the app keeping the needs and requirements of the target audience in mind.

User-centric Approach

Check out the Creative & Innovative Solutions

Techved simplified the navigation and with an advanced digital service also transformed the entire digital asset to be a hit.

RGI mobile app one
RGI app two
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mobile app
RGI mobile app five
RGI app six

Our Redefining impact

This insurance platform turned out to be a one-stop app for all insurance needs

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We simplified the entire experience which enhanced the customer satisfaction ratio which further resulted in better user engagement and positive word of mouth referrals.
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With our expertize there was an incredible increase in the conversion rate. Also, there was a noticeable decrease in the drop-out rate which was a great win for the company.
our work Increased Customer engagement
our work Reduced Operational cost
our work Reduced Lengthy processes throughut
our work 30%-35% Increase in travel journey conversion

Let’s see our other work

HUL - Krispy

An entertainment app for tier 2 & 3 cities

UX/UI Design & User Research | Mobile | Media & Entertainment
SBI General Insurance

A simplified web & mobile journey for users.

UX/UI Design | Web & Mobile | Insurance

From Ideation To Digital Transformation

We take care of all your needs

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