B2B Fashion Marketplace: Streamlined User Journey

Analyze their website to improve the user journey & generate a satisfying engagement for both buyers and sellers.

project

Projects

Industry: Fashion | Lifestyle

Platform: Web & Mobile

services

Services

UX Recommendations | Usability Audit

- Client Feedback
TECHVED have greatly improved our B2B user journey
TECHVED's insights on rural Indian customer behavior were valuable and impacted positively on our business. We look forward to future collaborations to enhance our platform.

Problem Statement

To understand the pain-points of the users and generate a satisfying journey for both buyers and sellers.

Objective

To conduct an audit to understand the target audience and the ergonomics of the platform for high customer experience.

Challenge faced by Liva Fashion

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There was a lack of intuitiveness in the user journey.

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To understand rural Indian customer behavior.

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No positive experience for both buyers and sellers.

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Less understanding of the market and target audience.

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To uncover the flaws in the current design for a clear understanding.

Solutions By TECHVED

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Our recommendations highlighted essential changes that improved the user experience.

Streamlined User Journey

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We assisted in augmenting the platform and boost engagement for both buyers and sellers.

Better Engagement

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We fulfilled content needs for clear communication & cognitive attention by doing extensive Heuristic Evaluation.

Improved Communication

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We grasped the platform's ergonomics and provided solutions that enhanced customer experience.

Seamless Customer Experience

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Snippets of Our Solution

TECHVED audits the website 'LAPF Connect' and makes recommendations to improve the user journey and generate a satisfying engagement.

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Our Redefining Impact

Enhance the B2B journey for a better user experience

our work Enhanced customer experience
our work Improved B2B user journey
our work Customer-centric approach refined successfully.
our work Website accessibility and engagement boosted
our work Deeper insight into rural India's customer behavior
our work Increased user interaction with better understanding
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We can make transformations happen together
with our insight-driven thinking.
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