Optimized Customer Experience: Nature's Basket's UX Journey

Conducted a complete UX audit analysis for a smooth and effective user experience



Industry: E-commerce

Platform: Web & Mobile



UX Recommendations | Usability Audit

- Client Feedback
TECHVED optimized our customer journey!
The multichannel design approach and thorough analysis have delivered actionable insights and improved our customer engagement and interactions.

Problem Statement

To identify UX/UI flaws on their website and understand users’ pain points to improve their journey.


To provide insights and ways to boost consumer engagement with seamless and quick access to products via an effective user journey.

Challenge faced by Nature’s Basket

arvr case study

To identify UX/UI problems on their website, Android and iOS apps

arvr case study

To understand the issues & to facilitate a seamless user engagement journey.

arvr case study

Recognize the needs and requirements in order to improve the experience.

arvr case study

There was a lack in user interaction across all digital assets

Solutions by TECHVED

Scalpel one
Scalpel one
Scalpel one

We recommended a persuasive design that demonstrates their premium product across all digital assets.

Multichannel Customer Experience


We performed an analysis and created a seamless customer engagement journey for their website & apps.

Increase User Engagement


Our detailed insights and audit resolved UX/UI concerns, resulting in a more engaging customer experience.

Thorough Analysis

Get in-depth insight of case study
We’ll share the complete case study detail with you
ar ar

Snippets of Our Solution

TECHVED conducted a full UX audit on their website, Android, and iOS apps to resolve UX/UI issues and optimize the customer engagement journey.







Our Redefining Impact

Detailed analysis for a superior user experience & increased engagement

our work Better and smooth user engagement journey.
our work A multichannel customer experience was provided.
our work Delivered actionable information across all their digital assets.
our work Improved application interactions and streamlined the platform.
Feel free to contact us
We can make transformations happen together
with our insight-driven thinking.

Let’s see our other work

User-Centric Evaluation For E-commerce

Extracted user insights to enhance conversions and overall experience...

User Research | Web & Mobile | E-commerce
Improved Digital Experiences For E-commerce

Crafted digital solutions for various UX parameters...

User Research | Web & Mobile | E-commerce

From Ideation To Digital Transformation

We take care of all your needs

Contact Us