Streamlined Currency Exchange: Elevating User Experience

Our one-stop solution helped them build an app to manage all services and enable their customers to effortlessly exchange currency.






Mobile App (Andriod and iOS)


UX/UI Design and Digital Transformation



UX/UI Design and Digital Transformation


- Client Feedback

ISO 9001-2015

Excellent work done by TECHVED!

This research helped us get an in-depth understanding of what our users want and then take the required steps to enhance their experience with the brand.

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Experience Live App

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Problem Statement

To build a mobile app with a seamless experience and manage all services for existing customers and also acquire new users and increase engagement.


To create a one-stop shop for the existing users ( South Indian, domestic, and NRI users ) increase the traffic on the application, enhance the overall.

200+ Users served
80% App issues solved

Understanding User Needs and Feedback

  • 1.

    Understanding the perception users had about the business.

  • 2.

    Understanding the work model and processes of the business.

  • 3.

    Observing what users expected from the business.

  • 4.

    Defining the user journey for acquiring customers.

  • 5.

    Simplification of numeric data.

  • 6.

    Breaking down complex information for better understanding.

Simplifying Complex Data

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Understanding the business requirements and the complexity of the eco-system

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Designning for volatile or dynamic markets

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We pinned down required remedy by business and users

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We customized data to suit user requirements individually and give users what they wanted. This increased the likeability of the app.

Personalized Data


We created an app keeping the pain-points, feedback, suggestions etc. of customers in mind, making it a customer-centric app.

User Centric App


With user recommendations we helped them acquire new customers without any hassle and also helped increase conversions.

Simplified Acquisition


We presented data in a manner which was easy & quick to understand and helped in faster decision making.

Data Visualization

Snippets of Our Report

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Our Redefining Impact

  • Simplified the entire user journey
  • Ehanced customer satifaction
  • increasing app traffic and app transactions multifold.
  • Highly engaging, significantly reducing the drop out rate.
our work Increased customer engagement
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our work Better customer acquisition
our work Enhanced user journey
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From Ideation To Digital Transformation

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