USER research
and evaluation

The aim is to bring improvements by analysing user’s point of view and bringing high-level results to improvise the interface and hence the customer experience. User research brings a sense of clarity and helps in planning the improvements that you need to ensure on the web interfaces.

Usability Test
Usability Audit
Mystery Experience Review

HOW WE RESEARCH

Our exploration process, on the whole takes through all the problems that people might be facing while engaging on Websites, Applications, Wearable Technology and crafting solutions to these that result in craving beautiful experiences for customers.

Setting Objectives

Figuring out the right information and determining the user profiles of the audience that needs to be interrogated.

Actions on Interface

To know what people are doing on the site and to understand the basic interaction happening on the site.

Method Selection

We evaluate and select the best methods as per project needs to solve design issues and fill in the flaws.

Data Collection

We observe and interact with the users in real-time as they navigate through the interface. The collected data then helps in solving usability issues.

WHAT WE OFFER

The aim is to bring improvements by analysing user’s point of view and bring high-level results to improvise the interface and customer experience. User research brings a sense of clarity and helps in planning the improvements that you need to ensure on the web interfaces. Good usability adds to the website experience and hence puts you ahead of your customers. It also becomes easier to create user-centered designs that are revenue generating. Once you know the user feedback, you are aware of your users’ requirements and craft your interface in a way that users are repeat visitors.

GLOBAL BRANDS WE WORK WITH

Our clients are our best advertisement

WHAT OUR CLIENTS SAY

They love our work and we love working for them

Working with TECHVED has been a real pleasure. They really understood my needs as a client and were fantastic in understanding the needs of our customers. I recommend them highly enough.

-Jonathan Roper
(Director Briarbird, Melbourne)

Finally got an opportunity to be an User Experience Educator and Design Mentor to various startups. Thanks to UXploratiion and TECHVED team for igniting the spark in me!

-Nikunj Ladani
Experience Design Engineer, LetsVenture

Wanted to thank TECHVED for all your efforts as a part of usability test, recommendations and prototypes. DIY application did not only meet the conversion target, but far surpassed all our expectations with lessening page wise waterfall. We don't know about exact number what our competitors have wrt NPS (client satisfaction index) but we believe to have the best DIY tax filing application in India.

B Patil
DIY Business Owner, H&R Block

Apart from the design of the websites, the inputs that TECHVED gave us on the usability of the website were really great and that really helped us to organize the website better. Most importantly the inputs were not only based on their experience but they put in all the efforts to contact the users of our website and taking their feedback. Most importantly, even after the website work has been done they have been very supportive and prompt in responding to any of the issues and help that we have asked for.

-Rajesh Guliani
(NGO Post)

I appreciate the patience exhibited by Techved's team in successfully completing the challenging work to our satisfaction level and helping us to a great extent possible with the UI for our web-based platform. My sincere thanks to the team.

-Sourabh Arora
(Iken Solutions Pvt. Ltd.)

Just a note to say thank you for a job well done. Your findings are very helpful and substantiate several areas that we will be working on as we refine the design. We look forward to working with you in the future.

- Jack Bellis
(Sr. Information Architect, User-Centered Design, Elsevier.)

TECHVED conducted a workshop for us on Fundamentals of UI Design. This workshop was attended by top management of our internet companies. The workshop was a success, and all participants benefited significantly. The content, conduct and design of the workshop were very good and highly recommended.

-Anand Lunia
(CFO, SEEDfund)

It was a great learning experience being at the Web Usability Workshop & I would like to thank you for the same

-Sourabh Arora
(Founder and CEO)

It was a pleasure listening to your talk on UX in India. Those subtle nothings that people do not notice mean can create a world of difference.

-Sreechand Tavva
(Engineer, Artoo)

TECHVED Consulting India Pvt. Ltd. has given the best performance in a tight schedule. We are happy with the result

- Paypal

-Anand Lunia
(CFO, SEEDfund)

Thank You for the very nice and useful Web Usability presentation.

-Alen Balja
(Assistant Vice President - Digital Media Production EBS Worldwide)

The team at TECHVED led by Neha came across as pro-active and digitally plugged. They were always open and would listen to our thoughts and later came up with ideas and concepts based on research. Their insight into UI and online consumer behavior is excellent. The team ensured that they are always available and stuck to the deadline. We owe the innovation on the product detail page to the TECHVED team

-Mr. Shiva Pare
(Head E-commerce)

We would like to thank TECHVED Consulting for the hard work, dedication and support demonstrated during the project

- Samsung Design
(Delhi)

TECHVED had helped us at a very critical time, when we undertook a major revamp of our site www.patni.com, their in-depth research with the population of our ecosystem guided us in designing the navigation, content layout and even the creative look and feel.

-Brijesh Menon
(Manager - Marketing, Patni Computer Systems Ltd.)

TECHVED Consulting India Pvt. Ltd. has given the best performance in a tight schedule. We are happy with the result

-Paypal

Working with TECHVED has been a real pleasure. They really understood my needs as a client and were fantastic in understanding the needs of our customers. I recommend them highly enough.

-Jonathan Roper
(Director Briarbird, Melbourne)

Finally got an opportunity to be an User Experience Educator and Design Mentor to various startups. Thanks to UXploratiion and TECHVED team for igniting the spark in me!

-Nikunj Ladani
Experience Design Engineer, LetsVenture

B Patil
DIY Business Owner, H&R Block

-Rajesh Guliani
(NGO Post)

-Sourabh Arora
(Iken Solutions Pvt. Ltd.)

- Jack Bellis
(Sr. Information Architect, User-Centered Design, Elsevier.)

-Anand Lunia
(CFO, SEEDfund)

It was a great learning experience being at the Web Usability Workshop & I would like to thank you for the same

-Sourabh Arora
(Founder and CEO)

It was a pleasure listening to your talk on UX in India. Those subtle nothings that people do not notice mean can create a world of difference.

-Sreechand Tavva
(Engineer, Artoo)

TECHVED Consulting India Pvt. Ltd. has given the best performance in a tight schedule. We are happy with the result

- Paypal

-Anand Lunia
(CFO, SEEDfund)

Thank You for the very nice and useful Web Usability presentation.

-Alen Balja
(Assistant Vice President - Digital Media Production EBS Worldwide)

-Mr. Shiva Pare
(Head E-commerce)

We would like to thank TECHVED Consulting for the hard work, dedication and support demonstrated during the project

- Samsung Design
(Delhi)

-Brijesh Menon
(Manager - Marketing, Patni Computer Systems Ltd.)

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HOW WE RESEARCH

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USER research
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