Video banking is a type of online banking that enables customers to use video conferencing technology to interact with a banking representative in real time. It provides customers with an alternative to traditional, in-person banking. Video banking involves using a computer, smartphone, or tablet to connect with a bank representative using secure video conferencing software. This allows customers to complete banking transactions, ask questions, and discuss their financial situation in a safe, secure environment. Video banking allows customers to access banking services remotely at any time and on any device, providing them with greater convenience and flexibility.