Video banking is a newer form of banking that allows customers to access banking services remotely through videoconferencing technology. It enables bank customers to interact with banking professionals in real-time, typically through a mobile app, so they can conduct transactions, ask questions, and get advice without having to visit a brick-and-mortar branch. Video banking can range from basic video transactions, such as deposits and withdrawals, to more complex tasks, such as financial planning advice, risk management, and loan applications.