Get mystery shoppers to rate your digital experience
Have you ever found out how customers respond to your website? Did they enjoy buying products from your site or was it difficult? Were they easily able to find things they wanted or did they feel lost? We have a service to solve this mystery. The service is named Mystery Experience Review or MXR as we call it. The key of MXR is to know about the experience that is being provided to your customers through the website. The tasks for the said mystery reviewer are decided by UX Experts, with forethought and an intention to find ways of improving the User Experience of the website. The feedback thus collected gives you a fair idea about the web experience you offer and how your audience reacts to it.
Web analysis report to comprehend the digital experience a user faces
An insight into the findings from the mystery reviewers
A/B test plans with detailed analysis of problem areas and new designs to fix them
Detailed UX solutions for better user experience
Our clients are our best advertisement
They love our work and we love working for them
Working with TECHVED has been a real pleasure. They really understood my needs as a client and were fantastic in understanding the needs of our customers. I recommend them highly enough.
Finally got an opportunity to be an User Experience Educator and Design Mentor to various startups. Thanks to UXploratiion and TECHVED team for igniting the spark in me!
Wanted to thank TECHVED for all your efforts as a part of usability test, recommendations and prototypes. DIY application did not only meet the conversion target, but far surpassed all our expectations with lessening page wise waterfall. We don't know about exact number what our competitors have wrt NPS (client satisfaction index) but we believe to have the best DIY tax filing application in India.
Apart from the design of the websites, the inputs that TECHVED gave us on the usability of the website were really great and that really helped us to organize the website better. Most importantly the inputs were not only based on their experience but they put in all the efforts to contact the users of our website and taking their feedback. Most importantly, even after the website work has been done they have been very supportive and prompt in responding to any of the issues and help that we have asked for.
I appreciate the patience exhibited by Techved's team in successfully completing the challenging work to our satisfaction level and helping us to a great extent possible with the UI for our web-based platform. My sincere thanks to the team.
Just a note to say thank you for a job well done. Your findings are very helpful and substantiate several areas that we will be working on as we refine the design. We look forward to working with you in the future.
TECHVED conducted a workshop for us on Fundamentals of UI Design. This workshop was attended by top management of our internet companies. The workshop was a success, and all participants benefited significantly. The content, conduct and design of the workshop were very good and highly recommended.
It was a great learning experience being at the Web Usability Workshop & I would like to thank you for the same
It was a pleasure listening to your talk on UX in India. Those subtle nothings that people do not notice mean can create a world of difference.
TECHVED Consulting India Pvt. Ltd. has given the best performance in a tight schedule. We are happy with the result
Thank You for the very nice and useful Web Usability presentation.
The team at TECHVED led by Neha came across as pro-active and digitally plugged. They were always open and would listen to our thoughts and later came up with ideas and concepts based on research. Their insight into UI and online consumer behavior is excellent. The team ensured that they are always available and stuck to the deadline. We owe the innovation on the product detail page to the TECHVED team
We would like to thank TECHVED Consulting for the hard work, dedication and support demonstrated during the project
TECHVED had helped us at a very critical time, when we undertook a major revamp of our site www.patni.com, their in-depth research with the population of our ecosystem guided us in designing the navigation, content layout and even the creative look and feel.
TECHVED Consulting India Pvt. Ltd. has given the best performance
in a tight schedule. We are happy with the result
Find UX solutions to keep you ahead
Conduct free UA for your website before 5th August
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