Next-Gen Experience For Telecommunication

Built a next-gen mobile experience with detailed analysis & research-led engineering to deliver the best customer experience.



Industry: Telecommunication

Platform: Mobile



Research-Led Engineering

- Client Feedback
TECHVED enhanced our digital services!
We have observed a significant increase in engagement and received precise customer insights. I would highly recommend TECHVED to anyone looking to improve their digital services.

Problem Statement

To understand user demands and expectations from the telecom industry and enhance their digital service.


To test their prototype across India and drive extensive analysis in order to better understand the mental models of consumers.

Challenges Faced By Vodafone

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To know user pain points and increase user engagement.

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To understand metro and non-metro user’s expectation.

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To conduct prototype testing throughout India.

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Making it more user-friendly and user- centric

Solutions By TECHVED

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Scalpel one
Scalpel one

We created user personas and shortlisted quality leads to test their prototype and get accurate feedback and reviews.

User Profiling


After data analysis convert pain points into opportunities which was implemented for an augmented user journey.

In-depth Analysis


We identified customer pain-points and recommended intuitive and user-centric solutions based on that.

Intuitive Journey

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Snippets of Our Solution

With research-led engineering we recommended digital solutions that were more user-friendly and user-centric.







Our Redefining Impact

Built next-generation mobile experience for better user journey

our work In-depth research led to more precise customer insights.
our work Usability testing established strong brand positioning.
our work Improved user experience with an increase in engagement for their mobile app.
our work Complete data of their user behavior and user perception.
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We can make transformations happen together
with our insight-driven thinking.

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From Ideation To Digital Transformation

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