Mystery Experience Review

Get mystery shoppers to rate your digital experience

01

IMPORTANCE OF MYSTERY EXPERIENCE REVIEW

Have you ever found out how customers respond to your website? Did they enjoy buying products from your site or was it difficult? Were they easily able to find things they wanted or did they feel lost? We have a service to solve this mystery. The service is named Mystery Experience Review or MXR as we call it. The key of MXR is to know about the experience that is being provided to your customers through the website. The tasks for the said mystery reviewer are decided by UX Experts, with forethought and an intention to find ways of improving the User Experience of the website. The feedback thus collected gives you a fair idea about the web experience you offer and how your audience reacts to it.

02

our methodology

Detailing Tasksfor studying Websites Alloting Tasks toMystery Reviewer Creating a Rating &UX Progress Report
our methodology
03

KEY DELIVERABLES

key-deliverables

Web analysis report to comprehend
the digital experience a user faces

key-deliverables

An insight into the findings
from the mystery reviewers

key-deliverables

A/B test plans with detailed analysis of
problem areas and new designs to fix them

key-deliverables

Detailed UX solutions for
better user experience

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