Digital Transformation
Video Banking Services

Video banking is a type of remote banking service that allows customers to conduct financial transactions and receive personalized financial advice through a real-time video call with a bank representative. The customer accesses the video banking service through a website or mobile app and is connected with a representative in a secure, virtual environment.
During the video call, the customer can discuss their financial needs, complete transactions such as depositing checks, transferring funds, or applying for a loan, and receive advice on financial products and services. The representative can also provide visual aids such as documents, diagrams, and presentations to help explain complex financial information.
Video banking combines the convenience of digital banking with the personal touch and face-to-face interaction of traditional branch banking. It is a secure and efficient way for customers to manage their finances, receive financial advice, and complete transactions from the comfort of their own homes.

Video KYC (Know Your Customer) is a process used by banks and other financial institutions to verify the identity of their customers. It is a digital version of the traditional in-person KYC process, which typically involves meeting with a customer face-to-face and checking their identity documents. Video KYC can provide more authentication coverage and accuracy than traditional KYC because it allows the financial institution to verify the customer’s identity with facial recognition and other biometric means. This process can help financial institutions reduce the risk of fraud and money laundering and help ensure the security of their customers' data.

Video Banking is typically accessible through a website or mobile app and can work on a variety of devices and browsers, including smartphones, tablets, laptops, and desktop computers. The specific requirements for device and browser compatibility can vary, so it is best to check with your bank or financial institution for their specific requirements.
In general, financial institutions require that the device used for video banking have a camera, microphone, and a stable internet connection. The device should also meet the minimum system requirements for the website or mobile app, which can include operating system version, screen resolution, and browser version.

Video Banking offers several advantages and benefits, including:

• Convenience: Video Banking allows customers to access banking services from the comfort of their own homes or any location with an internet connection.
• Time-saving: Customers can connect with a bank representative in real-time and resolve any issues or concerns without the need to physically visit a bank branch.
• Increased accessibility: Video Banking enables banks to reach a wider customer base, especially those who live in rural or remote areas with limited access to physical branches.
• Personalized experience: Video Banking allows customers to have a face-to-face interaction with a bank representative, providing a more personalized and human touch to the banking experience.
• Improved security: Video Banking eliminates the need to handle physical documents or cash, reducing the risk of fraud and identity theft.
• Cost-effectiveness: Video banking can reduce operational costs for banks, as it eliminates the need for physical branches and reduces the need for physical interactions with customers.

TECHVED offers a comprehensive video banking solution that provides a secure, convenient and personalized banking experience for your customers. It enables them to interact with the bank representative in real-time from anywhere, with features like interactive video conferencing, document sharing, and automated payment processing. TECHVED also enables banks and financial organizations to reduce operational costs and increase customer satisfaction by providing a full-fledged digital banking experience. It helps financial organizations keep up with the digital transformation and provides a competitive edge with cost-efficiencies, improved customer service, and a user-friendly interface.

The speed at which a video banking app/website can be delivered depends on the complexity and scope of the project, as well as the size and experience of the development team. Generally speaking, a full-featured website or mobile app can take anywhere from 8 to 12 weeks to complete. This timeline can be reduced if certain features are omitted or not included in the initial scope of the project or could be extended if there are additional features or intricate work that needs to be done.In order to provide you with a more accurate schedule or a plan from beginning to end, connect with us. We can then discuss your needs and provide you with an estimated timeframe for the final product.

For any queries and information on our Video Banking Services, you can get in touch with us easily on sales@techved.com. You can also call us on +91-9967105359 or by filling out the contact us form and our team will get back to you as soon as possible.