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Customer Understanding with Our Insightful Approach

At TECHVED, we understand the importance of customer understanding in creating exceptional products. That's why we assist organizations in gaining valuable insights into the needs, behaviors, and perspectives of their intended audience. We recognize that each research objective and limitation is unique, so we tailor our approach to meet your specific requirements. By incorporating a variety of research methodologies, we enable you to achieve a more holistic understanding of your customers.

Boost Your User Experience with Our Services

We offer a variety of user research services that are specifically designed to elevate your product's user experience. By engaging with our services, you can obtain valuable insights directly from your users and develop a product that caters to their unique needs. Our user research services are extensive and cover:

Discover Users Needs Through Our Research Techniques

Our research techniques are customized to help you uncover what your users really require from your product or service. We use various methods, such as in-person surveys, interviews, and focus groups, to gather the necessary data. Rely on our team to conduct thorough user research using a variety of techniques like:

Types Of User Research

User research is a crucial part of the design process, but it can be a daunting task. Familiarizing oneself with the different types of user research can pave the way to a successful outcome.


This type of research involves interviewing a small group of individuals to gain an in-depth understanding of their needs, motivations, and attitudes towards a product or service.

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This type of research involves analyzing vast amounts of data, such as surveys or usability tests, to comprehend user needs, preferences, and behaviors in a more numerical and statistical manner.

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We can make transformations happen together with our insight-driven thinking.
Benefits of User Research for Your Business

Incorporating user research into your business strategy can provide invaluable insights into the needs, preferences, and behaviors of your customers. Gathering this information can aid in designing products that cater to their needs, leading to increased satisfaction and engagement. User research also helps in refining and enhancing product design, ensuring it is user-friendly and intuitive. Ultimately, conducting user research can create a product that resonates with users and propels business success.

Our Approach To Get Things Done

  • Understanding the needs and wants of your customers.
  • Identifying areas that require improvement.
  • Analyzing data and observations to suggest necessary adjustments.
  • Enhancing usability and user experience.
Expert User Research with TECHVED

TECHVED specializes in identifying the perfect participants for your research, whether it is conducted in-person or remotely. We offer a complete range of services, including interviews, surveys, usability testing, and mockups, and work closely with you to determine the most suitable approach for your specific needs. Our team provides end-to-end support, from project initiation to conclusion, ensuring that your research is both successful and insightful.

TECHVED's User Research: The Top Choice for Clients

At TECHVED, our team of user research specialists has years of experience and a customized approach that caters to the needs of businesses, from startups to established corporations. With our extensive knowledge of diverse user bases, we have successfully completed projects ranging from single-page web applications to complex enterprise solutions. Our ultimate goal is to help you understand your users better, allowing you to develop products that truly resonate with them.

  • Expertise and experience
  • Data-driven approach
  • User-centered Design
  • Collaborative Approach
Importance of User Research

In today's competitive market, user research is a key component of successful product design. It helps you understand your users' needs, preferences, and behaviors, enabling you to create products that resonate with them. Effective user research also helps you improve your product's usability and user experience by identifying the features that matter most to users. With this knowledge, you can prioritize product development efforts and maximize the chances of creating a product that meets users' needs and exceeds their expectations.

Why invest in user research?

  • Recognize Users' Needs and Desires
  • Reduce Production Costs
  • Improve Client Satisfaction
  • Intensify Competition
  • Support Decision-Making
  • Encourage Creative Thinking
What’s Stats Say


of UX designers say that user research has helped them to identify new market opportunities.


of UX designers say that user research has helped them to create more accessible designs.


of customers expect companies to understand their needs and expectations.


higher customer engagement rate can be achieved with proper user research


of customers say that they have stopped doing business with a company after a bad customer experience.

Delivering digital solutions to global brands for over a decade
Delivering digital solutions to global brands for over a decade
Have a glimpse of the businesses
we have transformed
Tata Capital

Generated a consistent and delightful user interface for good experience...

Digital Transformation | Web & Mobile | Finance
Next-Gen Banking Solution

Simply scan your card to keep track of all your banking transactions...

Design-led Engineering | Digital Transformation | Mobile | BFSI

Through extensive analysis, created an next-generation mobile experiences...

Digital Transformation | Research-Led Engineering | Telecommunication

Designed a clear road map to understand Tier2 consumer behavior...

Research-Led Engineering | Web & Mobile | Software | Enterprise App
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Browse through frequently asked questions

  • One common mistake is failing to define clear research objectives. Without clear objectives, it can be difficult to know what questions to ask, what data to collect, and how to analyze the results.
  • Another common mistake is recruiting participants who are not representative of your target user group. This can result in biased results that do not accurately reflect the needs and preferences of your users.
  • A third common mistake is leading participants or asking leading questions. This can bias the results of your research and lead to inaccurate or irrelevant data.
  • Not analyzing collected data is a common mistake. Thoroughly analyzing and synthesizing data is essential to gain insights, identifying patterns, and identifying areas for improvement.

When it comes to user research, it's important not only to collect data but also to analyze and present the findings in a meaningful way. There are several best practices to consider when working with user research findings:

  • Keep the audience in mind when presenting findings.
  • Focus on key insights to ensure that the audience can easily understand and act upon the information.
  • Provide context, including methodology, sample size, and limitations or biases.
  • Ensure that the presentation is meaningful, actionable, and easy to understand

By following these best practices, it can be ensured that the user's research findings are presented in a way that is meaningful, actionable, and easy to understand.

The process of integrating user research into product development can involve several steps, such as identifying the target audience, selecting research methods, analyzing data, and implementing insights into product design. Overall, integrating user research into the product development process is crucial for building products that customers want and need. It can help companies stay ahead of their competition, increase customer satisfaction and loyalty, and ultimately drive business growth.

We would be happy to guide you and help you. You can send us an e-mail at and our business team will contact you as soon as possible. You can also call us on +91-9967105359 for any queries.

We swear by quality and time. You can contact us for specifications as timelines depend on various factors like number of pages, complexity of the project, interaction requirements, approval cycle etc.

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