Experts from Techved Consulting draw results about usability of the site/application with the help of a set of predefined usability principles. Our aim is to achieve an overall ease of use, effectiveness and user satisfaction. Violations of common usability principles are documented so that the next iterative design can be aimed at solving the usability problems.

A set of participants which suit the user profile are selected and tested while performing certain predefined tasks. During this testing, each participant ‘thinks aloud’ to describe their steps to reach the task goal while performing the tasks. Our test facilitator observes and records user’s actions, thoughts and opinions with data logging software.