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We provided in-depth insights about the user feedback and suggestions to enhance the ergonomics of their laptops.
Industry:
Computer hardware and software
Services:
Customer Experience
Service
Working with TECHVED was a very good experience. Their team was very co-operative and helpful.
Problem Statement
To understand which version and prototype of the product did users prefer, and why, in terms of ergonomics.
Objective
To create a one-stop shop for the existing users ( South Indian, domestic, and NRI users ) increase the traffic on the application, enhance the overall.
We helped understand the pain-points and expectations of users from different cultural backgrounds.
Our in-depth report helped understand the likes and dislikes of the physical product.
We recommended solutions to make the laptops aesthetically appealing and usable for users.
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Increased customer satisfaction ratio after a thorough research...
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